Contact and corrections
Contact
ClearCalc Finance is an independently operated educational publishing site. Use this page for calculator corrections, editorial feedback, accessibility issues, privacy questions, advertising concerns, and general site questions. We review messages with a focus on accuracy, clarity, and site quality.
Last reviewed: May 24, 2026
Best way to reach us
The main inbox is contact@clearcalcfinance.com. It is the best contact for general questions, calculator corrections, editorial feedback, accessibility issues, and advertising concerns.
For privacy-specific questions, use privacy@clearcalcfinance.com.
We use a small independent publisher model, so we do not operate a public phone line, live chat desk, or account support center. Email is the clearest way to send a reproducible report or policy question.
Please do not send sensitive records. This includes account numbers, login credentials, Social Security numbers, tax documents, credit reports, bank statements, government identification, medical records, or private financial files. ClearCalc Finance is an educational website and cannot provide account-specific support.
What each inbox is for
- contact@clearcalcfinance.com: general site questions, calculator bug reports, wording issues, source questions, advertising concerns, and accessibility feedback.
- privacy@clearcalcfinance.com: privacy policy questions, data requests, and cookie/privacy-related concerns.
If you are unsure which inbox to use, send the message to the main contact address and we will review it there.
What to include in a calculator correction
Calculator corrections are easiest to review when the report is specific. Please include enough detail for us to repeat the issue.
- Page URL
- Inputs entered
- Result shown
- Result expected
- Browser or device, if relevant
- A short note about why the result may be wrong
If the issue involves a formula, include the outside calculation or source you used for comparison. If the issue involves wording, quote the sentence or result label that caused confusion.
Not every difference is an error. Some differences come from timing rules, compounding frequency, lender fees, taxes, insurance, payment rules, or other details that a general educational calculator does not model. When a report shows a real issue or a confusing gap, we update the page.
How we review calculator reports
We check whether the inputs were read correctly. We also check whether the stated formula matches the result. If rounding or formatting caused confusion, we look for a clearer label or note.
We also review the page’s assumptions. A calculator should make its limits easy to see. If a missing assumption could change how readers understand the result, we may revise the copy near the tool.
Editorial feedback and source questions
For editorial feedback, please identify the article or calculator page. Then name the sentence, formula, example, assumption, or link that should be reviewed.
We prioritize issues that may affect a reader’s understanding of a calculation. Examples include unclear limits, outdated source links, vague definitions, missing context, or wording that sounds more certain than the method supports.
Our editorial process is role-based. An editorial contributor may review wording and structure. A methodology reviewer may check formulas and assumptions. A site operations reviewer may check links, metadata, accessibility basics, and static build behavior. Read more in our Editorial Policy and How We Calculate pages.
Corrections policy
When we receive a credible correction report, we evaluate four points:
- Accuracy: Is the reported problem correct?
- Reproducibility: Can we repeat it with the same inputs?
- User impact: Could it change how readers understand the page?
- Scope: Does the issue affect one page or related pages too?
Minor wording fixes may be handled during routine maintenance. Formula, assumption, example, or result-interpretation changes receive closer review. If a change affects how users should read a calculator, we try to revise the surrounding copy as well.
We do not guarantee an individual response to every message. Clear correction reports are prioritized. We may decline requests that ask us to give personal financial advice, endorse a product, change content for promotional reasons, remove accurate context, or publish claims that lack reliable support.
Accessibility feedback
If a page is hard to use, please tell us where the issue happened. This may involve a calculator field, result area, button, link, heading, form control, menu, keyboard path, screen reader output, zoom setting, color contrast, or mobile layout.
Helpful details include the device, browser, assistive technology, screen size, and the task you were trying to complete. Accessibility feedback helps us improve calculator usability for more readers.
Advertising and monetization questions
ClearCalc Finance may display advertising or other monetized placements to support free educational tools. Advertising does not mean we recommend the advertised product or service.
If an ad seems misleading, inappropriate, broken, or disruptive, please send the page URL and a short description. A screenshot can help if it does not include sensitive information. We do not control every third-party ad claim, but reports help us assess user experience and policy concerns.
What we cannot provide
ClearCalc Finance cannot provide personalized financial planning, legal advice, tax advice, credit counseling, debt settlement guidance, investment recommendations, mortgage approval, insurance advice, or account-specific support.
We cannot tell you which loan to choose, whether an investment is suitable, how a tax rule applies to your return, or whether a lender will approve you. For personal decisions, contact the relevant financial institution, a qualified professional, or an appropriate public agency.
Response expectations
We review messages as site operations allow. Privacy questions, reproducible calculator issues, accessibility barriers, and significant editorial corrections are prioritized.
General suggestions are appreciated even when we cannot respond individually. Please keep messages concise, factual, and free of sensitive personal information.